Frequently Asked Questions

From Chiswick to Guildford, we cover the following and surrounding areas.
Chiswick, Clapham, Claygate, Cobham, Ealing, East & West Molesey, Esher, Guildford, Kingston, Putney, Richmond, Sunbury, Surbiton, Teddington, Twickenham, Thames Ditton, Weybridge and Wimbledon.

We look after PC’s, Mac and mobile devices.

We look after both the home user and small businesses with up to 10 staff.

There’s no shop front, and there’s no need for you to unplug anything, as we come and visit you at your premises.
If you live within our area of coverage, there’s no call-out fee.
Our pricing starts at £80. If you’re looking for value for money, a local business you can trust, with over 30 years experience, then you’ll be in safe hands. With the improvements we can make to your system, think of it as an investment.
It really depends on our workload. But if you have an urgent request, we’ll do our very best to accommodate you.
As long as you have a working internet connection, we can take remote access of your system, no matter where you live. Be it London, Loughborough or Lisbon!
Our standard hours are Monday to Friday, 9.00am – 5.30pm. But if these times are not convenient, we can arrange an out of hours service for you.

Yes we do. VAT is charged at the current standard rate of 20%.

We accept cheque, cash, bank transfer and all major credit cards, except for American Express. All payments are due within 30 days of appointment date.

Brands We Support

Call Hefin or Anna today, or email us at

Let the experts help with your IT issues

We come to you, to fix your computer problems.

“Great work”

“I’ve been using PC ResQ since 2004, and they have provided nothing but prompt and reliable service whether the problem be large or small. They don’t try to baffle you with science and give clear (layman’s) instructions if the problem can be dealt with over the telephone. I wouldn’t hesitate to recommend them to anyone in need of IT help”

Alison Cohen