Rapid mobile PC help in Thames Ditton, Surrey

PC ResQ is the number one choice for mobile PC help and computer support services in Thames Ditton or Long Ditton. We specialise in computer health checks, upgrades, repairs and other support services. We work with PC’S, Macs, laptops, tablets, and smartphones.

Unlike other computer repair businesses, we can come to your home or place of work to deliver what you need quickly and for an affordable price. We believe in providing exceptional customer service and delivering fast response times.

There is no call-out fee, and if we believe that the problem cannot be fixed, you will not be charged a penny. We can also provide free advice and consultations. We work with all PC and Mac brands, including Dell, Sony, Toshiba, Acer, Apple, Windows, and Lenovo.

Our team, led by Hefin Harries, has a wealth of experience, expertise, and knowledge regarding all computer systems. Our computer services include:

  • Computer health checks
  • Computer upgrades
  • WiFi & broadband support
  • Security services
  • Email services
  • Remote computer support
  • Data back-ups
  • Data recovery
  • New equipment set-up
  • Computer repairs
  • Virus protection and removal
  • Networking
  • Smartphones and tablets
  • Printer support

Let our specialist IT team help you now. We have offices in Cobham, Guildford, and Twickenham and work throughout the surrounding areas of Surrey and South London.

Do you have a computer issue you need help with? We can be reached on 01932 977 020.

Excellent
PC ResQ Limited4.9
Based on 50 reviews
Fred Rickaby
2 months ago
Hefin was a great help; couldn't have done without him. My old Windows 10 desktop had locked up completely, yet he was still able to transfer all my files to a new Windows 11 machine which is now purring like a kitten!
Response from the owner:Thank you so much for the review Fred. And it's good to hear that the new Windows 11 machine is purring like a kitten! Locked-up systems can definitely be stressful, but I’m really glad I could step in and rescue all your files safely from the old desktop. It was an absolute pleasure helping you. Enjoy the new speedy machine, and just get in touch if you any need help in the future. Hefin 👍😁
Roger Cruse
3 months ago
PC rescue really did rescue me, Heffin was very efficient in the way he handled the problem and helpful guiding me throughout.
Response from the owner:Thank you so much for the fantastic review Roger! 👍 I love that we were able to live up to the PC ResQ name and get you out of a tough spot. Technology can be incredibly frustrating when it goes wrong, so I always make it a priority to not just fix the problem efficiently, but to make sure you feel guided and supported throughout the process. It was a absolute pleasure helping you out. Don't hesitate to call if you ever need another 'rescue' in the future! Hefin 😁
Lettings Head
4 months ago
I have known Hefin for more than 10 years now. I originally worked with him when another local firm was completely unable to fix my issue. Hefin took it all in his stride and had me up and running within no time - and he has done so ever since. I cannot recommend PC ResQ highly enough, professional, friendly, good comms and fantastically knowledgeable.
Response from the owner:Ten years! Thank you so much Sebastian for the wonderful review and for being such a loyal customer. It’s always been a pleasure working with you, and I really appreciate the high praise! 😁 Hefin
Akis Demetriou
7 months ago
Response from the owner:Thank for taking the time to write a review Akis. Much appreciated. 👍 Hefin
Jeannie Edwards
9 months ago
PC ResQ are always quick in their response, and always able to help. Hefin's patience and understanding of his clients problems is always very reassuring.
Response from the owner:Thank you for taking the time to write a review Jeannie. 👍 Much appreciated. Hefin
Keith Baker
9 months ago
Straightforward and efficient support
Response from the owner:Thank you Keith. 👍 Anna (PC ResQ Admin)
Mike Allen
11 months ago
Prompt and efficient service both in person and on line. Those irritating issues quickly identified and resolved.
Response from the owner:Thank you Mike. Much appreciated. 👍 Hefin
Julian Hunt
1 year ago
Excellent and very responsive. I am pleased to have started using Hefin - a very good decision for my small law firm.
Response from the owner:Thank you for your review Julian. Much appreciated. 👍😁 Hefin
James Johnson
1 year ago
Not cheap, but worth it. Definitely recommend.
Response from the owner:Thank you for your feedback James. 👍😁 Hefin
Kasha Gorny
1 year ago
We are happy to say that after very stressful and sleepless 24 hours, we found Hefin! Thanks to his trust inspiring open source presence, offering his services via a well designed and thoughtful Internet page. After the initial call at 9am, he was here at midday, fixing our ongoing problem with Outlook (grrrrr...) He also reset and tidied up the programme on MacBook, iPad and iPhone. He kindly advised on some aspects of data security, and set up the procedure on our main PC. We are very thankful for his friendly and professional approach, and would recommend his services without reservation. He is definitely going to become our go-to emergency service!
Response from the owner:Thank you Kasha, for your well-thought-out review. Very much appreciated. 👍😁 Hefin
Gary O'Brien
2 years ago
Being tech illiterate, I needed someone to tidy up my whole laptop, from outlook through to storage etc. Also needed a new printer to be added. In summary Hefin was great – sorted it all and got rid of some bugs along the way. Highly recommended.
Response from the owner:Thank you for taking the time to write this review Gary. Much appreciated. 👍 Hefin
Nicholas Osorio
2 years ago
I am very grateful to Hefin who has sorted out my problems caused by both computer crashes and my incompetence. Both face to Face and online access and also with email follow up He has been so patient.
Response from the owner:Thank you for your well-thought-out review Nick. Much appreciated. 👍 Hefin
Karl Manzarek
2 years ago
Hefin did a brilliant job, no jargon, would thoroughly recommend.
Response from the owner:Thank you Karl. 👍😁 Hefin
Tim Lawrence
2 years ago
Hefin visited on 5th November and successfully transferred all information/settings from my old (slow and, finally, broken) laptop to a new one that now works perfectly. A job well done. Very professional.
Response from the owner:Thank you Tim. Much appreciated. 👍 Hefin
Juling Ong
2 years ago
Thank you Hefin for fixed a difficult problem with my laptops at my practice. Im very pleased with the service.
Response from the owner:No problem Juling. And thank you for your review. 👍 Hefin
Iain Paton
2 years ago
Excellent and timely support! An immediate telephone response & outsource fix to my scamming problem. Hefin of PC ResQ is a very helpful, friendly and professional expert. He regained control from the scammer, resetting the password and secured the account with a 2-Factor Authentification. Added the account to my outlook app on the mobile and i-Pad.
Response from the owner:Thank you Iain. 👍 Hefin
Dru Nicholson
2 years ago
My new laptop had a mind of its own. I bought a 'helpful' book but it failed to help much. Hefin came round and got a grip of the situation at once. He got the laptop under control very quickly, took off various items i didn't need and added several that I have found very useful. I'm very grateful and his visit was well worth the invoice that followed.
Response from the owner:Thank you for your review Dru. 👍😁 Hefin
Sandra Wild
3 years ago
Hefin very kindly helped us out with our PC problems. I am not Computer savvy but with his knowledge and patience he guided me through to a very satisfactory end. Thank you Hefin
Response from the owner:Thank you for your review Sandra. Much appreciated. 👍 Hefin
Maureen Harvey
3 years ago
Very good.
Response from the owner:Thank you Maureen. 👍Hefin
Nicki Lawrence
3 years ago
Great remote service for IT problems; he can also visit if needed. Responsive and trustworthy!
Response from the owner:Thank you Nicki. 👍 Hefin
Linda Bloomfield
3 years ago
I've used PC ResQ twice now and will definitely use again. Excellent service and very clear advice and communications regarding various issues that I needed to resolve with my computer. Also sought Hefin's advice on buying a back up device for same and I'm very happy with the recommended product. Would not hesitate to recommend! You can go round in circles trying to sort computer issues yourself and I'm really happy that I've found someone local and reliable who I can now turn to for assistance!
Response from the owner:That's great Linda. Many thanks. 👍
Jillie Webbe
3 years ago
Response from the owner:Many thanks Jillie, for your 5 star rating. 👍👍👍👍👍
very happy to recommend Hefin who provides excellent service and is a really nice chap
Response from the owner:Thank you Michael. Much appreciated. Hefin 👍😁
ben saunders
4 years ago
PC REsQ provide an extremely professional and efficient service which is why we go back to them on a regular basis.
Response from the owner:Thanks Ben. Much appreciated. 👍

Do you need a computer health check or upgrade near Long Ditton?

We want to keep your computer in Long Ditton or Thames Ditton working efficiently. All systems can benefit from a system check to ensure it is not sluggish and functions smoothly. This will improve your productivity so you can complete your work more quickly.

Our experienced computer technicians will check your computer for software and hardware issues and offer guidance about fixing them. We can also run stress tests to ensure all computers are running efficiently.

The benefits of a computer health check include the following:

  • Optimise your computer’s performance
  • Remove any viruses, malware, or other detected threats
  • Install any relevant updates
  • Install any new anti-virus software
  • Test hardware and diagnose faults
  • Test USB faults
  • Security checks
  • Check network and internet settings

Book with us to check the health of your PC or Mac.

Providing IT and computer help in:

  • Hampton
  • Hinchley Wood
  • Weston Green

Affordable computer repairs in Thames Ditton, KT10

Do you need computer or laptop repairs in Thames Ditton? Whether your computer is running slowly, a problem with the display, or your system is making strange noises, our IT experts can fix the issue. You can depend on the team at PC ResQ to resolve any problem.

We know and understand how inconvenient it is when your computer breaks down. Our technicians can repair laptops and desktop PCs of all makes and models.

We can fix:

  • Blue screen errors
  • Software reinstalls
  • Data recovery
  • Data migration
  • Virus and malware removal
  • Hardware diagnostics
  • Liquid damage repairs
  • Password resetting
  • Laptop driver issues

We can also repair tablets, smartphones and printers. See what our customers have to say about us in our testimonials.

Why choose our Thames Ditton IT technicians for computer support?

Our computers and other technology are a crucial part of our lives. We rely on these products to work, communicate, and shop. We are an independent computer services provider in Thames Ditton and pride ourselves on our work.

As well as visiting you to repair your computer in-person, we can provide remote computer support and services. This enables us to fix most of your software issues over the phone. The remote connection to your computer is 100 per cent secure and safe. We can remotely connect to any device and start fixing your issues in minutes.

We can assist in resolving all technical issues, both big and small. Do you have questions? Please see our FAQs.

Our team can offer handy tips and advice. See our blog on the devices you should NOT switch off.

For fast and affordable computer help or virus support in Thames Ditton, call our IT company

For quality computer support services in Thames Ditton that you can rely on, call Hefin or Anna today. We can be reached on 01932 977 020 or via email at hello@pcresq.co.uk

We also offer computer support in Cobham.

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